I have been about the mobile phone for 3 hrs seeking to solve a concern the place my bag was split open and my possessions missing.
You should refund by entire fare including the excess $twenty I compensated for what you reported was likely to be a lot more place.
I'm creating to tell you of my horrible encounter traveling on American Airlines. To start with off, I had been verified on flight # 1696 from New Orleans to Chicago for any five:fifteen departure on seven/9/07. Needless to say immediately after various alterations to this departure time with little or no conversation from an Airline consultant regarding the hold off (until eventually the flight time elapsed and no updates have been made) I inquired and acquired which the delay was a immediate result of inclement temperature. Upon arrival to Chicago’s O’Hare Airport, I discovered that after presenting to my departure gate for my relationship, the flight # 4169 departed under twenty minutes just before my arrival on the gate.
consumer service agent in the “technological innovationâ€/Website crew named lisa essentially HUNG UP on me when i was talking. i’ve never ever experienced this kind of weak knowledge ahead of. she was really rude just before hanging up.
I cannot understand why I can not have the chance to choose a seat on flight #1848 from DFW to Bos confirmation LGGSNS
American Airways has the worst shopper service of all airlines I have Utilized in my 63 many years. My spouse’s anniversary earrings were stolen from her suitcase on June twenty, 2013 and Consumer service has REFUSED to Make contact with us back right after reporting the thief the working day it happened.
I am a 100% disabled veteran who's got saved her dollars for around sixteen months having to pay in the vacation club to go with a cruise from PR round trip towards the Caribbean with my son who I wont be viewing for some time thanks to a task he decided to acquire. I purchased a plane reservation when US Airways was in small business but anyone in the company established it as much as choose my flights also to steal my dollars. They switched it out to American Airlines Nevertheless they adjusted the six digit history locator three periods. It should not have improved but only two times plus they moved it from NYC to PHL. They did this mainly because the one who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an employee of Disney Cruise Line and she incorporates a mobile phone. She lied to All people and stated which i experienced a discussion with her. I just advised her on voice mail to call me simply because anyone said which they were being cancelling my cruise. they gave no rationale. I am fifty five years previous and I have a set cash flow. They canceled my cruise and not using a purpose. They didn’t like that I mentioned that it was also harmful to try and achieve Grenada on 1/twelve leaving on 1/10 that you just would have to visit rapid so you cant get it done And so the captain looked at the mapping I gather mainly because they modified the itinerary so that the ship goes to Barbados very first then to Grenada.
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I also want to touch upon the wonderful service AA features for the handicapped. I'm eighty four several years aged and now want wheelchair support for getting about within the airports. I had been shocked and delighted at the aid I gained, and also within the attitudes with the people who assisted me While using the wheelchair support, as well as the drivers of your handicap carts in Charlotte airport. They were being all so helpful and very friendly in addition.
I've incorporated an report that outlines your organization as currently being the worst airline from the field which isn't a thing to generally be pleased with. Based upon my working experience I'll say that i'm by no means intending to fly with your company again, and neither will any one I'm sure. I've previously publically declared my frustrations using your airline on every one of the social networking internet sites.
Just after this conversation, I´ve made an effort to cancel our flight (certainly I didn´t want to fly On this aircraft any longer), though the attendant organization brusquely warned us that In the event the aircraft was repaired, our baggage would go With all the aircraft! Regardless if I asked for more of 3 times to acquire my baggage. Just after +/- three several hours, Despite a lot of men and women terrified and fearful the airplane remaining towards Miami. As All people within the airplane lost the relationship that may happen at 21: 30h, AA educated us that we might be reallocated in the following and very last flight from the working day, at midnight. Presented The dearth of Place we face in the first flight (from São Paulo), we experienced managed to e book the seat twenty, which there isn't any chair before us, so a little more this link Place with the legs. Which fell down thanks to these issues with the hold off. Arriving at the airport, they produced us run (the man of AA came in a little automobile and claimed to Every person Hurry up Guys, hurry up) into the aircraft. Once we arrived on the door the supervisor instructed us that we must go individual while in the airplane Which we dropped the chair 20. She instructed us that she had to separate others men and women to to Permit an adult with a youngster. Humorous no?? Exactly what does she wished?? My six several years previous boy traveling on your own??? I just said that I wanted to fly alongside one another, it was our very last working day of holiday vacation. I even acknowledge being accommodated on the next flight, she just mentioned, no you can fly in this one particular, and again I heard, your luggage will go on this flight. My son understood what was mentioned and begin to cry due to the fact he didn´t needed to be separated from one of us.
I wished to Enable you already know of An impressive youthful woman you may have Functioning to suit your needs at Dallas-Ft. Truly worth airport. Her title is Nyanina Kong, and he or she goes with the name of Nina.
Based upon this knowledge I am able to only conclude that this practice appears to become company as regular for American Airlines, Specifically after witnessing signals about not removing cots from selected parts. How can a business justify having more than fifty Older people sleep on cots within an plane terminal? This must be a concern for the hearth Marshals!
Locate complications speaking to AA reservation by cell phone, its normally occupied and impossible to speak to the reservation workers, as soon as contacted. Would prefer to communicate by e mail, remember to give me an e-mail deal with of Ecuador Reservation Division. A lot of many thanks.